TAMMY COHEN
Founder & Chief Visionary Officer · InfoMart
★★★★★
I originally sought a temporary HR solution from The MBS team after our sole HR person resigned. Our experience was so positive that we opted to continue with their fractional HR services permanently, finding great value in their expertise across various HR areas.
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Transcript
We are a national service provider with many employees across many states, and we had one HR person and she handled most everything and at times she was a little overwhelmed and we thought about looking at HR fractional services, but thought, no, we're too large to be using a fractional service. So we just kept going along. Until the day, our HR person resigned, and we had to make some quick decisions. I had met Denise at a conference and gave her a call and said, I just need a bridge until we can find a new HR person, and she was more than happy to accommodate. So we started looking for a new HR director and as we were going through the process, we looked at each other and was like, why are we doing this? Things are going so well using the HR fractional surfaces. So we decided we didn't need an HR person, that using The MBS team was great. It was excellent. We had experts in all types of different subject areas. They handled our payroll, our employee questions. So we decided we didn't need one, and then we started looking at their employee benefits program. Which we are an award-winning employee engagement company and thought we had the very best employee benefits. But MBS actually had a better program. So we switched all of our employee benefits over to NBS and it has been one of the best decisions we made last year. It took a decision that we thought was going to be, oh, this is going to be a difficult task, finding a new HR person. To one that has made our HR services to our employees even better. So I highly recommend the MBS team. The impact that MBS has had on our business has been surprising. We really did not think we were the right size for HR fractional services, and it has made a huge difference. Our employees have better service. The questions are answered immediately. They're answered by individuals that know our, our, our policies, they know our benefits, they know our payroll. And it's made all of our lives so much easier not getting those questions that flowed up because our HR director didn't want to quite answer something. And then the employee benefits program has had so many less questions and so many less issues than what we had with our previous provider. So the impact on our business has been one in making our employees very happy, and two, making the executives happy, not having to handle so much HR. If you would have asked me over a year ago if I thought HR fractional services would be right for our company, I would have told you no, that we were just too large, but I was wrong and having HR fractional services, especially from MBS, it has been a great experience. Our employees are happy, our executives are happy, and we're actually saving half the salary of what we were paying in. HR director. So we have had nothing but good experience using MBS and taking on not only their HR fractional services, but also using their employee benefits. I would highly recommend them to anyone.